Helping their customers discover and purchase LEGO products online and then delighting them with an after-sales service experience where only the best is good enough.
Brick Store sends Lego kits to their customers around the world, processing 30-40 orders per day.
Brick Store always wants to use the smallest possible box, and in the past we used trial and error based on sight alone.
Each package could take 5 minutes to pack and repack. And bigger boxes cost more money and can cost more to ship.
As a growing business, Brick Store moved to third-party logistics and were told that they would also use sight to decide which box to use. They needed a way to tell the third-party logistics which box to use with every order.
Brick Store now imports their Shopify orders and runs them through the custom processor that they integrated with 3DBP’s Pack a Shipment tool API. Each order goes to the 3PL provide with the right box chosen and packing instructions.
The fact that our system now sends the box size to our 3PL provider along with the order is a MASSIVE advantage. It’s always 100% accurate.
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